Thank you for contacting Microsoft Online Customer Service.
I understand from your message that you would like to obtain information about Windows live Messenger. I realize the importance of this issue and will assist you in reaching the appropriate resource.
From the information you have provided in your message, I found that you are located in Taiwan. If you have purchased the Microsoft product in Taiwan, your best resource for support is the Microsoft Taiwan subsidiary.
There are significant programming differences between North America and localized versions of software. You will be best assisted by the subsidiary that specializes in the version.
You can locate information about Taiwan subsidiary from the following web site:
http://www.microsoft.com/worldwide/phone/contact.aspx?country=Taiwan
You may contact them at (886) (2) 3725-3888
I hope your issue gets resolved soon and appreciate your patience in this regard.
Thank you for using Microsoft Products and Services.
Shefin
Microsoft Online Customer Service Representative
If you have any feedback about your Online Customer Service experience, please submit your feedback by visiting the web-link provided below:
https://support.microsoft.com/common/survey.aspx?scid=sw;en;1389&showpage=1&WS=managermail